FAQ EN

FAQ

Caring for, cleaning and maintaining Bodahl Moebler – rustic oak, wild oak, ash, linoleum, cork and oak veneer

This furniture requires no care or maintenance. Use a clean cloth wrung out in water for cleaning. Do not use any chemicals, cleaning agents, oils, etc. Avoid scratching the furniture with any type of abrasive textile or tool, since this will damage the surface.

Caring for, cleaning and maintaining Bodahl Moebler – walnut

This furniture requires no care or maintenance. However, the wood surface can be freshened up, if needed, using oil specifically for this purpose. Do not use any chemicals, cleaning agents, etc. Avoid scratching the furniture with any type of abrasive textile or tool, since this will damage the surface.

See the maintenance of our Rustic Oak furniture HERE
See maintenance of our Wild Oak furniture HERE

Structure of the wood – when do you have a claim?

Since the structure of the wood used by Bodahl Moebler occurred naturally, and is merely accentuated by the woodworking process, no two pieces will be identical. The structure consists of hollows, cracks, fissures, knots and grain, and the shape, quantity and position of these will therefore vary from piece to piece. There may be deep cracks, which go right through the wood, or surface irregularities either in clusters or spread across all surfaces including ends and edges, etc.

The structure of the wood can also change over time, depending on atmospheric humidity and season. Cracks, fissures and knots may therefore change in appearance and size. Consequently, these do not justify a claim.

Differences in colour of the wood – when do you have a claim?

Since wood is a natural material, there may be colour differences in the individual bonded wood planks. Consequently, these do not justify a claim. Similarly, there may be slight differences in colour between tabletops, extension leaves and other furniture.

Caring for, cleaning and maintaining Bodahl Moebler – leather, textile and PU leather

Use a soft, dry cotton cloth to clean seats and chair legs/frames. Do not use any chemicals for cleaning chair seats, legs or frames. Avoid scratching the furniture with any type of abrasive textile or tool, since this will damage the surface.
Antique leather: no maintenance required.
Sierra/Kenia leather: Leather care for aniline, as needed.

For indoor use only. Store at constant room temperature. Do not expose to direct UV light. Studies have shown that direct UV light causes discolouration of the leather and small cracks can appear in the topcoat of the leather, which protects it against external influences such as damp and dirt.

See the care of our chairs / leather HERE

Structure and colour of leather – when do you have a claim?

Bodahl Moebler’s furniture upholstered with buffalo leather is available in the following colour categories: ‘Antique’ (both gloss and matt) and ‘Sierra’/’Kenia’. The skins used have natural marks such as scars, scratches, insect bites, wrinkles, etc. These are the marks of genuine leather and give the surface structure. They also contribute to the antique look that is created during the dyeing process and which is characteristic of Bodahl Moebler. In time, the leather will change in nature and acquire a natural patina, depending on use, light, heat, etc. The leather becomes more flexible, smooth and light where it gets most use.

‘Antique’ (gloss and matt) leather: The leather colour is applied by hand. The colours look transparent and are not ingrained. Due to the manual leather-working process, we cannot guarantee that you will receive the exact same tone if you place a new order.

‘Sierra’/’Kenia’ leather: Aniline leather is colour-ingrained before the upholstering process. The skin has an attractive, soft surface, which can be susceptible to grease spots, etc. and is quicker to acquire a patina. We cannot guarantee that you will receive the exact same tone if you place a new order.

Structure and colour of metal – when do you have a claim?

Bodahl Moebler’s metal frames are available in brushed, black-varnished or white-varnished iron. We use a black transparent varnish on the black-varnished iron frame to achieve the desired rustic look. Welds and the natural joints and irregularities in the iron are visible. These are part of the design and, therefore, do not justify a claim.

Claims

If you wish to submit a claim for compensation, you must contact the dealer who sold you the furniture. We will then do everything we can to find a solution.

See, touch and feel – where can I buy the products/find a dealer?

Click here to find our partner nearest to you.